Privacy Policy

Last updated: April 2025

1. Information We Collect

When you use Scentifymee, we may collect the following information:

  • Name, email address, and phone number (provided during checkout or registration)
  • Delivery address for order fulfilment
  • Order history and transaction details
  • Device and usage information (browser type, pages visited) for analytics

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates via email
  • Respond to your queries and provide customer support
  • Improve our platform and user experience
  • Prevent fraud and ensure platform security

We do not sell, rent, or trade your personal information to third parties.

3. Third-Party Services

We use the following trusted third-party services that may process your data:

  • Razorpay — for secure payment processing. Your card and payment details are handled directly by Razorpay and are never stored on our servers.
  • ImageKit — for hosting product images.
  • MongoDB Atlas — for secure, cloud-hosted data storage.

4. Cookies

We use a single httpOnly cookie to maintain your login session. This cookie is essential for the platform to function and is not used for advertising or tracking purposes.

5. Data Retention

We retain your account and order information for as long as your account is active or as required to fulfil our legal and business obligations. You may request deletion of your account by contacting us.

6. Your Rights

Under applicable Indian law (including the Information Technology Act, 2000), you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at scentifymee.in@gmail.com.

7. Security

We implement industry-standard security measures including HTTPS encryption and httpOnly cookies to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Contact

If you have questions or concerns about this privacy policy, please contact us at scentifymee.in@gmail.com.