Frequently Asked Questions
Everything you need to know about Scentifymee and our decants.
What is a fragrance decant?
A decant is a small portion of a fragrance transferred from a larger original bottle into a smaller vial or atomiser. It allows you to try or travel with a luxury perfume without committing to a full bottle.
Are the fragrances genuine?
Absolutely. All our fragrances are sourced from verified, authentic bottles. We never deal in replicas, imitations, or reformulated scents.
What sizes are available?
We offer decants in 5ml, 8ml, and 10ml sizes. Available sizes for each fragrance are listed on the product page.
What is the shelf life of a decant?
Properly stored decants remain stable for 2–3 years or longer. Store them away from direct sunlight, heat, and humidity — a cool, dark drawer works perfectly.
Do you accept returns or exchanges?
Due to the nature of fragrance products, we do not accept returns once an order has been dispatched. If your order arrives damaged or incorrect, please contact us within 48 hours with photos and we will make it right.
How should I store my decants?
Keep decants upright in a cool, dry place away from direct sunlight and temperature fluctuations. Avoid storing them in the bathroom, as heat and humidity degrade fragrance quality.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular wallets via Razorpay — one of India's most trusted payment gateways.
Can I place an order without creating an account?
Yes — you can checkout as a guest using just your email address. A guest account is automatically created so you can track your orders. You can set a password anytime to access your full account.
How do I contact you if I have a problem?
Email us at scentifymee.in@gmail.com or reach out via WhatsApp at +91-9795545614. We respond within 24–48 hours on business days.
Still have questions? Contact us.